Author Topic: RockAuto fucking rocks.  (Read 8391 times)

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Offline SuperSix

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RockAuto fucking rocks.
« on: January 20 2011, 05:38:22 PM »
So - I need a new radiator for the pimpride Caddy.

I have used Rock Auto in the past, and decided to do some shopping - comparing to AutoZone here locally. The one thing I didn't like about Rock was that unless you are very careful, there's multiple shipping charges, as they can ship from many warehouses. I only compared items with exact part number matches.

MANUF      
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Offline stevemon

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Re: RockAuto fucking rocks.
« Reply #1 on: January 20 2011, 07:44:45 PM »
Tried this once before and thought I'd give it one more shot. Just put 100 Mitsubishi throttle body gaskets in my cart at Rock Auto and put in my zip code and the shpg came up at $39.95. Not gonna happen when you can fit ship 200 of them in a $10 USPS flat rate box. Be careful of their shpg charges like SuperSix said.
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Offline Spoolin'

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RockAuto fucking rocks.
« Reply #2 on: January 20 2011, 07:51:49 PM »
There office is here in Madison, WI. More often than not, I have to deal with idiots who say they can get an AC Delco part from there cheaper than from a dealer... Then comes the shipping charges and the wait time.

I actually applied with them a few years ago before I found out who they were. They're not real well liked by a lot of people in this area, especially since theres a B2B and CarQuest warehouse in Madison, along with two Delco warehouses.

Oh, and now we got O'Reillys pimping there cheap shit all over southern Wisco also.

Offline Steve Wood

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RockAuto fucking rocks.
« Reply #3 on: January 20 2011, 07:57:03 PM »
I like the Rock!  I watch shipping wherever I buy
Steve Wood

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Offline 2 FILIP

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Re: RockAuto fucking rocks.
« Reply #4 on: January 20 2011, 08:07:08 PM »
Like everyone has said, beware the shipping. When I bought front brakes for my GTP, parts on Rock Auto were $72 and the same parts at my local Carquest were $98. But after shipping to Canadikuhh they wanted $135.

I'll stick with local...
1987 Buick Grand National, 60k miles, black, TA49, 50lb injectors, Terry Houston DP, SMC alcohol injection

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Offline Zap

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RockAuto fucking rocks.
« Reply #5 on: January 20 2011, 08:10:09 PM »
High shipping charges are Sarah Palin's fault
You can't get sweet shit outta a sour asshole

Offline tb3

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Re: RockAuto fucking rocks.
« Reply #6 on: January 20 2011, 08:12:18 PM »
is rockauto a band?  :rock:  :supz:  :supz:  :supz:
When I'm in Rome, they do as I do

Offline Zap

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RockAuto fucking rocks.
« Reply #7 on: January 20 2011, 08:44:29 PM »
I think that's what Fred and Wilma tooled around in?
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Offline tb3

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RockAuto fucking rocks.
« Reply #8 on: January 20 2011, 08:46:01 PM »
Quote from: "Zap @ Thu Jan 20, 2011 7:44 pm"
I think that's what Fred and Wilma tooled around in?


 :rofl;  :rofl;  :rofl;
When I'm in Rome, they do as I do

Offline gbsean

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RockAuto fucking rocks.
« Reply #9 on: January 21 2011, 09:31:52 PM »
love Rock Auto...but I live in US...

Offline Steve Wood

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RockAuto fucking rocks.
« Reply #10 on: January 22 2011, 10:10:18 AM »
Amazing, that in this day and time, that there are still customs duties and import taxes between Canada and the U.S. of A.  One would have thought that NAFTA would have eliminated such stuff.

After all, George Soros wants one world government which will make his international business much more profitable, and Canada/the U.S. and Mexico will probably be the North American United States of the World.
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Offline daveismissing

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Re: RockAuto fucking rocks.
« Reply #11 on: January 22 2011, 05:55:02 PM »
Rarely is there a duty.
Mostly it is about state(province) and federal taxes being grabbed at point of entry.

That and UPS being damn near deceitful when they clear items using their own internal clearing house and charge a disproportiona te amount to do so.

I buy from Rockauto- but then I know how to drive across the border to pick items up. :)
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Offline SuperSix

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Re: RockAuto fucking rocks.
« Reply #12 on: January 25 2011, 01:27:32 PM »
Fuuuuuuuuuuuck

Got the radiator today.

First thing I noticed was the duct tape on the box - taped over with clear tape. THat mans to me that it had been a return. I shook the box, shit was flopping around inside.

So - I took a bunch of pics, and opened it - it's a FUCKING AC CONDENSER, not a radiator.

My email to them, and pics - we'll see how they handle this. Morons.

I ordered VISTA-PRO432222 (1067) Radiator on 01/20, tracking # 55717396115010 7.

I received the wrong part - I got an A/C condenser instead of a
radiator, apparently this isn't the first time this mistake has been
made - the box came with duct tape on it, and the Vista Pro label has
"AC CONDENSER" circled with 4 arrows pointing to it. The PN on the box
is right though - 1067, but looks relabeled. (pics below)

I also didn't get 2 other parts that ware said to be in the same shipment,
Your order has shipped! VISTA-PRO       432222  Shipped, GATES  27041   Shipped,
GATES   27042   Shipped
#       FedEx   55717396115010 7

GATES   27041   Vacuum Hose
GATES   27042   Vacuum Hose
Both are missing.

Of course - the order packer didn't sign the packing slip, scan of the
packing list attached.
Please see pics below.

This had been shipped to a "ROBERT B BRIGHTWELL" on 12/10/10 - Fedex
had to cover that label.

Overall, pretty sloppy, how will this get fixed?

Thanks
Mark S.
'87 GN, 60lb, TA49, THDP, FTP cam, T+ lots o' shit - SOLD
'07 Ford F150 Lariat 2WD, 5.4L 3v - 255k
'20 Kubota BX2380. FEL, 60" deck
'78 IH/Case 184 Lo-Boy
'99 Kawasaki Bayou 400 4x4

Offline ULYCYC

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Re: RockAuto fucking rocks.
« Reply #13 on: January 25 2011, 02:48:04 PM »
My rule is if you can get it local, buy it. Even if it's a few bucks more. Fuck Ebay, internet stores and UPS.
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Offline SuperSix

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Re: RockAuto fucking rocks.
« Reply #14 on: January 25 2011, 03:51:27 PM »
Quote from: "ULYCYC @ Tue Jan 25, 2011 2:48 pm"
My rule is if you can get it local, buy it. Even if it's a few bucks more. Fuck Ebay, internet stores and UPS.


Well, it's a lot more than a "few bucks", and I'm not desperate for the radiator.
'87 GN, 60lb, TA49, THDP, FTP cam, T+ lots o' shit - SOLD
'07 Ford F150 Lariat 2WD, 5.4L 3v - 255k
'20 Kubota BX2380. FEL, 60" deck
'78 IH/Case 184 Lo-Boy
'99 Kawasaki Bayou 400 4x4

 

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