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Your RockAuto discount code 10189429402884 2 will expire on September 2, 2012.If you or anyone you know is thinking of doing some vehicle repair, now's the time to order the parts!Taking advantage of this discount opportunity is easy! Simply enter your code in the "How did you hear about us" line of the shopping cart. If you are using our traditional HTML catalog, please click the "Apply" button to the right of the field. Your discount will automatically appear, subtracted from your order total. Orders using discount codes must be placed online. Phone orders are not eligible for discounts.RockAuto carries a full line of mechanical parts, from small items like filters and wiper blades to complete remanufactured transmissions and engine long blocks. We also have a growing number of body parts: door handles, mirrors, sheet metal, bumper covers, even carpets! Our online catalog includes vehicles from 1945 to today, making it easy to find parts no matter what you drive.Thanks again for buying your auto parts at RockAuto!
Hello.I received this order today and there's a few issues with it, pics attached below.1. I ordered 2pc ACDelco PN 25518880, which is supposed to be 5pc clamp ea, I received 2 single clamps total. I should have received a total of 10pc clamps.2. The PN PIONEER 749024 I ordered came in with a "1" written over the "4", so I got 1pc PN 749021, which I cannot use. I need the gasket for a 200R-4, 749021 is for the THM425, and the the same as:FEL-PRO TOS18629 Oil Pan GasketCADILLAC ELDORADO (1967 - 1978)GMC TRANSMODE (1973 - 1974)OLDSMOBILE TORONADO (1966 - 1978)Clamps:http://i1184.photobucket.com/albums/z337/Supersix231/CAM00473.jpgTrans gasket pics:http://i1184.photobucket.com/albums/z337/Supersix231/CAM00474.jpghttp://i1184.photobucket.com/albums/z337/Supersix231/CAM00475.jpgCorrect 200R4 gasket (for comparison)http://www.rockauto.com/getimage/getimage.php?imagekey=128338&imageurl=http%3A//www.rockauto.com/info/Fel-Pro/FP_TOS18662_Fro.jpgPlease let me know what to do next - thanks!
Hope the belts are good , cuz I ordered the rest of them.one of the hoses was wrong the last time , cant remember if it was upper or lower...
Thank you for contacting us about this. I would like to confirm that your vehicle is a 1987 BUICK REGAL 3.8L 231cid V6 Turbocharged. If this is indeed the vehicle that you have, please read below. If not, please let us know what vehicle you have.Yes, that’s what I haveThe clamps you purchased are sold in different pack sizes. The wholesaler closeout clamps are sold in packs of one. In the description it says, "Sold in packs of {x}; Price reflects cost of each individual item, not the pack". There is a {1}+ next to the wholesaler closeout inventory because it is only sold in packs of one. You did receive the correct amount since you ordered 2.That is wrong. ACDelco PN 25518880 is a kit of 5pc clamps, I should have received 10pc, 2x packs, since I ordered 2pc AC/Delco PN 25518880. Why are you splitting up individual PN AC/Delco parts?To assist you further with the issue with the gasket, we ask that you answer the following questions: What is the part number on the box? Is this the part number that had been crossed out and shows 749021?749024 is the PN # the box, someone wrote over it with a marker, making the “4” a “1”. It's pretty clear in the pics I linked (did you look at them?)http://s1184.photobucket.com/user/Supersix231/media/CAM00474.jpg.html What is the part number on the part?There’s no PN on gaskets - see pics (Linked again)Trans gasket box pic:http://i1184.photobucket.com/albums/z337/Supersix231/CAM00474.jpg Please describe the difference between the part we sent you and your original part - how does it differ?Again, I sent links to pictures showing the exact differences.http://i1184.photobucket.com/albums/z337/Supersix231/CAM00475.jpgCorrect 200R4 gasket (for comparison, and from your site)http://www.rockauto.com/getimage/getimage.php?imagekey=128338&imageurl=http%3A//www.rockauto.com/info/Fel-Pro/FP_TOS18662_Fro.jpgSpecific information including length, size, number of connectors, etc., help the most so we can try to determine exactly what part was sent to you.
Hello,Thank you for the reply. It does appear that you received a misboxed gasket, so we can have another one sent out. I will have the warehouse confirm that their remaining stock is as pictured before it is reshipped. You can dispose of the wrong part, once you confirm the replacement shipment.We do have the option to purchase the AcDelco part # 25518880 in a pack of 5 from the drop down menu, but as listed in the catalog, the price is for the individual piece. With that being said, we do have three more that would be available to ship with the misboxed replacement and so you don't have to pay an additional shipping charge. If you would like the three additional pieces, please use the new order confirmation I sent you. Once we receive the $3.88 payment, we will be able to process the new shipment. If you do not, please let me know, so I can instruct the warehouse to go ahead and ship the gasket replacement without the AcDelco parts.Thank you
Please ship the correct gasket.As far as the clamps - I will pass. I still don't understand how you can split up a given AC/Delco PN like that - it's disingenuous, and misleading.
Hello,Thank you for your email. I apologize for the confusion regarding these clamps. We will ship you the correct gasket, and we will not be sending you the clamps. Thank you for your assistance, and I apologize for any inconvenience this has caused you. Thank you
